Around Duncan Brown from PAC in 10 questions

Duncan Brown photo

Today, we’re profiling Duncan Brown (@duncanwbrown, LinkedIn, blog) who has just come back to the analyst world as Director at PAC (Pierre Audoin Consultants). Previously, Duncan was on the dark side with Influencers50 and when as an analyst at IDC and Ovum.

Duncan will be with other PAC members this Wednesday at the IIAR Café in London and the IIAR Webinar.

  1. What are your coverage areas?
    Everything! I’m a complete jack of all trades (and a master of none?). I’ve covered everything from CRM and ECM to e-payments and open source. And services. And printers. And…oh you get the idea. I’ve been around long enough to have seen everything at least once. Don’t you think the IT industry just keeps reinventing old problems as new ones to solve? These days I’m actually more interested in how IT firms go to market – they are generally appallingly poor at marketing themselves and their wares. (more…)

Around Phil Hassey from capioIT in 10 questions

Following on from the recent IIAR APJ panel discussion on New Analyst Firm Business Models, we hear from Phil Hassey – Founder of capioIT. Phil set up the company two years ago having established the Australian and Services business units at Springboard Research  where he was Vice President and been Services Director for IDC. He is widely regarded as one of the leading IT experts in the Asia-Pacific region. You can hear more via his blog and on twitter.

  1. What are your coverage areas?
    capioIT focuses on emerging technology and delivery models in emerging markets. From that footing there is a focus on integrating the emerging and disruptive business models from technology to the business.
  2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    The broad church that is the IT Analysis marketplace is on the cusp of fundamental change. The days of IT analyst firms from New England completely dominating the market will reduce with increased opportunity and demand for insight from emerging markets (geographic and technology) based analyst/advisory firms. (more…)

Around Ben Woo from Neuralytix in 10 questions

In this interview Ben Woo, MD & Chief Strategist at Neuralytix, Inc. explains a little more about his background and company. Ben founded the company two years ago having worked as Programme VP at IDC for five years where he was responsible for advising clients on the evolution and trends relating to data storage systems. He also spoke at large events including the Big Data conferences worldwide. You can find out more about Ben through his LinkedIn profile and keep up to date via his blog and twitter.

  1. What are your coverage areas?
    We take a very different approach to market coverage. While most analyst firms cover technology areas, Neuralytix covers the business value of IT. We take a business problem, and discuss how various technologies apply to the problem.
  2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    Despite being an alumnus of a very large analyst firm; we believe that most IT vendors are interested in the opinions of independent analyst firms. We also believe that analysts will become influencers. (Not that they were not before). However, those analysts who have greater influence on social media and other new media will be more relevant than the traditional report based publication model. (more…)

Around Phil Fersht from HfS Research in 10 Questions

Today we learn more about Phil Fersht, CEO at HfS Research. Phil has become a household name in the BPO business with a long track record of analysing this technology sector. Having worked as a Director at IDC for five years and then as VP at Yankee, Phil went on to work for Deloitte Consulting and AMR Research before joining HfS Research in 2009. You can follow Phil’s updates via twitter and LinkedIn or hear more from him and his team via the HfS blog.

  1. What are your coverage areas?
    Business and IT Services:  Business Process Outsourcing, ERP implementation strategies, Shared Services and Outsourcing, CFO and Business Operations strategies
  2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    It’s struggling to change the status quo of the last 15+ years. The traditional analyst firms are still making money so they have no burning platform for change. All their research is firewalled and very slow to market and their analyst blogs are rarely read and clearly regulated. Too many of the analysts, especially in services, are not from real industry/practitioner backgrounds, which frustrates clients because they want to talk to analysts who’ve done more than pontificate from an ivory tower. At the same time, I do not see many analyst firms challenging their dominant position, so do not expect to see much change anytime soon. (more…)

Around Mark McGregor from MWD Advisors in 10 Questions

Mark McGregor is Principal Analyst for MWD Advisor’s BPM programme with a Six Sigma Black Belt and certified PRINCE2 practitioner. He recently joined the company having previously worked for Bloor Research as Research Director. You can find out more about Mark via his twitter feed and on LinkedIn or alternatively read the latest from the MWD blog.

1.  What are your coverage areas?

Given my 17 + years in the modeling tool market, it will come as no surprise that analysis & design will be a particular area of focus. I will also be looking more at some of the soft issues surrounding change and BPM in particular. As we say at MWD it is all about getting the best value from your IT investment, and that needs more than just technology skills.

2.  What are your opinions of the IT Analysis Marketplace and where do you see it going? (more…)

Around Dean Bubley from Disruptive Analysis in 10 questions

Today we learn more about Dean Bubley, Founder and Director of Disruptive Analysis. Having gained a degree from the highly prestigious, University of Oxford, Dean spent nine years at Datamonitor becoming Chief Analyst and Consulting Director. He then spent a brief stint as an equity analyst before setting up his own business, which celebrates its 10th anniversary this month. You can hear more from Dean via his blog or on twitter (unpaid) and (paid).
  1. What are your coverage areas?
    Primarily telecoms technology and service-provider business models, especially mobile. But I have an extremely broad beat within that, from voice & messaging, through mobile broadband & 4G/WiFi networks, to telecoms regulation & policymaking and devices.
  2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    I see it as similar to many other industries – consolidation among medium/larger firms, fed by a growing pool of smaller ones. However, the move towards social media & collaboration makes it much easier for both solo analysts and ad-hoc alliances and affiliations. I work closely with various other organisations and individuals, such as STL Partners/Telco 2.0 and Martin Geddes Consulting. One last point – I sometimes feel that Telecoms Analysts have a somewhat different model to IT Analysts, as the “end-users” of network infrastructure are the telcos. (more…)

Around James Quin from Info-Tech Research Group in 10 questions

James Quin, Director of Research, Events Division tells us more about himself and what he respects among AR professionals. Until recently James was Lead Research Analyst looking after all research in the areas of IT Security, Regulation and Compliance and Disaster Preparedness. You can find out more about James on LinkedIn and on twitter.
  1. What are your coverage areas?
    Until recently I ran the Risk Management practice at the Info-Tech Research Group. In the last little while however I’ve taken over our Events division. I still have over-arching responsibility for all aspects of the IT Security areas of our taxonomy but now balance it with staying current with everything we write about, as well as everything our clients want us to write about.
  2. What’s your typical day like?
    The typical day starts at about 5:30am so that I can have some quiet time to actually work before the clients and junior analysts need their daily care and feeding. Once 9:00am rolls around it’s inquiry calls, content review, and meetings most of the day. Depending on the specific research cycle there can be briefings (vendors) and interviews (clients). If it’s an events day, it’s a drive to the airport, a plane to somewhere, a presentation and one-on-ones before the hotel room to catch up on the day.
  3. Now, c’mon, tell me an AR horror story? (more…)

Around Keith Humphreys from euroLAN Research in 10 questions

Today is an opportunity to find out more about Keith Humphreys at euroLAN Research. Keith is a consultant based in the UK and has been with euroLAN since 1994 studying networking vendors, analysing their markets and competitors. He holds a degree in Engineering from the University of Westminster and can be found on twitter and Linkedin
  1. What are your coverage areas?
    euroLAN Research has covered channels (ie Routes to Market) in EMEA since 1993 (we celebrate our 20 year anniversary in March next year). We focus on ITC, Security, Telecoms and Datacomms vendors but could have equally performed channel analysis for most industries.
  2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    The consolidation appears to be balanced by the start-ups and spin-offs so remains static except that the new entrants have a sharper focus.
  3. What’s your typical day like?
    Check twitter, email and LinkedIn before arriving in the office and catch up with colleagues who are mostly remote and then it’s either desk based research or telephone interviews or getting out talking to channel partners. (more…)

Around Jennifer Belissent from Forrester in 10 questions

Jennifer Belissent, PhD. is  a Senior Analyst at Forrester, serving the Vendor Strategy professional role within the Tech Industry Client Group. Having recently moved from the US Jennifer now lives in Les Houches, France, about an hour outside of Geneva, and regularly spends time at Forrester’s offices in Paris. Jennifer can be heard via her blog and on twitter(more…)

Around Peter O’Neill from Forrester in 10 questions

Today we hear more from Forrester’s Vice President and Principal Analyst - Peter O’Neill. Peter is dedicated to technology marketing research helping companies find the right balance across headquarters and field marketing operations. Now based in Frankfurt, Germany, Peter advises vendors and users worldwide and can be heard via his blog or on twitter.

  1. What are your coverage areas?
    I research and advise a specific role, the technology marketing professional. I help them to be successful in their marketing processes, organization and automation by relating best practices.
  2.  What are your opinions of the IT Analysis Marketplace and where do you see it going?
    It is changing dramatically. Analysts are still influencers but that aspect of their game is receding. They are taking on new functions and delivering insights to new audiences and in new ways. (more…)
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