Today’s guest post is from John Simmonds (@johnsimonds) from IBM AR, read more on his blog here.
Recently, I’ve done joint announcements with Oracle, SAP, HP, Tibco, Software AG and HP. As you can imagine, I’ve had varying relationships with each and I’m happy to report that the state of the A/R industry is good and that we can work together.
When I was in PR, it was cat fight supreme with territorialism and turf wars. Most of the announcements I did with these companies didn’t have that element. For the most part, the announcements were about standards, not products. So that went a long way towards working together. Still, if you include IBM, the companies I’ve named here aren’t known for being best buddies.
As and aside, I can say that the executives (who can be the source of most problems) all worked towards the cause of the best briefing possible.
Some things are given, like in a certain area (we just did SOA) the analysts know the exec’s by company and the exec’s know each other so I’m happy to report they acted like grown ups.
TURF WARS
With the typical name calling (from the CEO’s)and belief in your own products, the first issue to overcome is that the announcement is usually about a jointly create product or standard, not us vs. them. That rule has to be set down first and if you don’t overcome that, you have no chance at building trust, the basis for working together.
DIVIDE THE DUTIES
One company can’t dominate the duties or it is not a joint announcement. This also forces the companies to work together to approve what the others have created as their part of the announcement. There are analyst lists, invitations, charts, follow up issues and any number of duties that need to be attended to and dived up. Once that is done, you must rely on each other and the level of trust inherently rises.
THE ANNOUNCEMENT
It’s important that the analyst see this as equal amongst the companies. One company presenting more than another is a dead give away. You can’t help Q and A as the analysts will direct the question directly to a company.
LESSONS LEARNED
You either put your differences aside and work together, or you’ll never get anything done. It’s tough to do when your day job is to hammer the company that you are working with on the announcement. These are the days of co-opetition though. You learn to get along or you’ll never make it to announcement day.
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Actual twitter handle is @JohnSimonds (only 1 m) but thanks for bringing up the past. I enjoyed working out the differences with the other companies and developed friendships by doing such. I posted a joint announcement with the competition on the PR side – http://johnsimonds.com/2012/06/27/working-with-the-competition-on-a-joint-announcement-what-went-on-behind-the-scenes-with-microsoftibmintel/…..a much different experience. The AR professionals were great to work with.
Thanks John,
Have updated the Twitter handle.
Read this other post a while back, could you maybe repost it too on this blog?
Thanks Ludo. I hope others learn to team better rather than compete in these announcements.
Posted and awaiting approval
Thanks John, scheduled for 1616 BST today