HfS Research announces revolutionary new on-demand service division to support enterprises with complex decision-making around outsourcing and business operations strategy
New York, New York, November 29th, 2011 – HfS Research, the leading global analyst advisory firm covering outsourcing and shared services strategies, today announced it has joined forces with Sylvan Advisory to form HfS Consulting. This revolutionary new service offering of the HfS Research organization is geared to support global enterprises’ complex decision making around outsourcing, shared services and global business operations.
HfS Consulting is a unique coming together of acclaimed research, benchmarking analytics, market insight and strategic consulting expertise. It is revolutionary in the fact that enterprise clients can access ongoing analysis, data and expert advice via an annual, affordable and on-demand subscription relationship model, as opposed to solely buying costly “hourly billable” consulting services. Moreover, HfS Research and Sylvan Advisory have developed a reputation over the years for delivering unbiased, practical, clear-sighted insight and advice for enterprises.
HfS Consulting is a global team of more than 50 HfS analysts and advisors across North America, Europe, Asia and Australia. Its key areas of focus for clients include supporting formulation of global outsourcing and shared services strategy, selection of suppliers for business and IT services provision and supporting complex contractual requirements. In addition, HfS’ team provides clients with guidance for governance and change management, helps them understand and tackle regulatory, security and risk issues, and also helps formulate Cloud computing strategy for business functions and processes.
HfS Research has rapidly developed an industry-leading reputation for providing the most compelling, in-depth research, benchmarking data and insight, since its inception at the beginning of 2010 and boasts a huge global community of 62,000 opt-in research subscribers, which regularly partake in ongoing studies. No other research entity has the real-time insight into ongoing outsourcing and business operations dynamics across industries, business functions and regions. In 2011, HfS was awarded Outsourcing, BPO and Services Analyst Firm of the Year by the International Institute of Analyst Relations (IIAR), the premier body of analyst-facing professionals, and runner-up for overall Analyst Firm of the Year. Sylvan Advisory brings a team of experts from big-5 consultancies and leading outsourcing providers, with extensive global knowledge, keen business acumen with a strong history of prior performance.
Phil Fersht, Founder and CEO of HfS Research, commented, “The formation of HfS Consulting marks a major inflection point in the way enterprises can receive rapid insight, advice, coaching and data to support their global operations strategies. In today’s climate, we truly believe HfS Research is leading the way in revolutionizing the analyst advisory model to provide long-term, affordable and practical relationships for today’s businesses.”
Paul Pinto, Managing Partner of Sylvan Advisory, who joins HfS Consulting as Executive Vice President, commented, “The formation of HfS Consulting represents a truly unique combination of very deep, ground-level, experience, that is based on relevant and unbiased market research. With its focus on the ever-evolving BPO space, HfS Consulting is immediately positioned to provide its clients with unparalleled value, in the form of transformative BPO insights, advice, and consulting.”
About HfS Research
HfS Research (www.HfSResearch.com) is the foremost analyst advisory organization and social networking community, focused on helping enterprises make complex decisions with their business process operations governance, IT services, outsourcing and shared services strategies.
With more than 62,000 subscribers, HfS Research provides the largest, most impactful and frequently visited collaborative community platform in the global services industry, providing rapid and insightful commentary, analysis and debate of enterprise outsourcing and shared services dynamics. The organization is unique in the fact that it integrates personable social networking with market research analysis and expert advisory services.
In 2011, HfS was awarded Outsourcing, BPO and Services Analyst Firm of the Year by the International Institute of Analyst Relations (IIAR), the premier body of analyst-facing professionals, and runner-up for overall Analyst Firm of the Year. Led by recognized industry expert Phil Fersht, the HfS Research team is a multi-disciplinary group of analysts across North America, Europe and Asia/Pacific regions, with deep domain knowledge in business process outsourcing, information technology services and shared services strategies.
Launched in 2007, HfS Research’s acclaimed blog Horses for Sources has more than 120,000 monthly visitors across the global services industry, and is widely-recognized as the leading destination for collective insight, research and open debate of industry issues and developments. The HfS LinkedIn community, The BPO and Offshoring Best Practices Forum, is thriving with over 14,800 industry professionals sharing views and information daily. You can access information about HfS at www.HfSResearch.com and on Twitter at www.twitter.com/horses4sources.
To learn more about HfS Research, please email research@HfSResearch.com
About Sylvan Advisory
Formed in 2007, with the Partners coming together from big-5 consultancies and the top-10 offshore service providers, Sylvan is comprised of an elite group of industry, functional, and technical Advisors. With its headquarters in New York City, and satellite offices in Los Angeles, Atlanta, London, Amsterdam, and Singapore, Sylvan is well-positioned as a global provider of outsourcing and restructuring advisory services. Advisors from Sylvan have been involved in of $3.8 Billion of outsourcing and restructuring transactions, with significant experience performing full life-cycle (strategy-to-stead-state) engagements.
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