New IIAR Best Practices paper about escalating research disagreements available

The latest IIAR Best Practices paper is out – “Best Practices for Escalating Research Disagreements” reviews techniques and tips for avoiding and escalating disagreements over research. It includes interviews with AR practitioners and briefly outlines the escalation processes for Gartner, Forrester, IDC and Ovum.

The paper is available to IIAR members to download free-of-charge from the IIAR website at www.analystrelations.org. To view and download, go to Library -> IIAR Best Practice Library -> Dealing with Analyst Issues (here).

What are your views on escalating research? Do most AR managers have experience in this area? Or is it something you learn on the job, trial by fire?

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2 Responses to New IIAR Best Practices paper about escalating research disagreements available

  1. Ludovic Leforestier Friday 28th June 2013 at 23:34 #

    See the direct link to the paper here: https://my.huddle.net/workspace/7600790/files/#7601112 (IIAR membership required)

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  1. IIAR Webinar with Gartner’s Nancy ‘Ombudsman’ Erskine | The IIAR Blog - Friday 28th June 2013

    […] with Peggy O’Neill (LinkedIn, @pegoneil) the author of an IIAR Best Practice Paper on escalating research disagreements, Nancy Erskine (LinkedIn, @NErskine, official bio) on the 9/7/13 at 1600 BST (translation here if […]

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