Following some critical comments from a vendor on a Magic Quadrant, Gartner analyst Andreas Bitterer posted an answer on his own blog: Setting the Record Straight
While personally I would not say that publically challenging a research piece is likely to produce a positive outcome for a vendor, it’s refreshing to see a Gartner analyst engaging in a public debate on his blog: it does a lot for transparency and credibility of the research.
So, kudos to Andy for taking the time to debate openly.
Related post: IIAR publishes Best Practice Paper on Managing the Gartner MQ
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