1. What are your coverage areas?
From October 2010 (earlier in reality), I’ll be co-ordinating IDC’s Western European IT services and business services forecasts (business services basically means business consulting services and BPO). I’ll also be running the European Services: Markets and Competitive Insights subscription research program, an overview program that tracks the dynamics and fortunes of the European services market, and those of the key vendors.
I’m also launching a very exciting new IDC service that I can’t talk about yet. As well as all that, I’ll continue tracking the business consulting market in Western Europe – but note that from October onwards, I’m no longer officially tracking BPO in Western Europe. I reckon I’ve got enough to keep me busy without BPO. Continue Reading →