Author Archive | Ludovic Leforestier

Proteiform Analystus -the multichannel dilemna for IT analysis firms in the socmed era

I was reading Merv’s post on Analysts Don’t List Themselves on Social Media « Merv’s Market Strategies for IT Suppliers and it coiincidentally resonated with a conversation I was having this week with an account manager at an IT analysis research form.

Merv’s point that twitter handles and blogs are not listed on analyst bios raises a good point: I mean surely this is so obvious that someone should have thought about it already. After some checking, someone already came up with this IDEAs (sorry, bad play on word but it’s Friday).

My comment on Merv’s blog was:

Going even further, when I do a search on gartner.com, idc.com or forrester.com, I would expect the blog posts to come up as well.

Why is the blog content not aggregated in the research portals???

Indeed. In today’s two-zero’s world, analyst output is proteiform (see Should the analysts be blogging?), so why segregate it by channel?

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[JOB POSTING] Junior Account Manager Analyst Relations at Metia in London

Current Company LogoJunior Account Manager Analyst Relations at Metia in London, United Kingdom | LinkedIn

Job Description

Support key accounts in their analyst relations programmes:
• Suggest and plan appropriate AR activity against client roadmap and objectives with your line manager
• Identify relevant analysts for particular activities and manage the briefing process
• Be pro-active in presenting innovative and creative analyst relations plans and ideas for your clients
• Develop and maintain client relationships with allocated accounts supported by your account manager and team lead
• Be the day-to-day point of contact for your client on allocated accounts
• Work with your manager to identify opportunities for personal development
• Write accurate and informative analyst de-briefs / summaries and send to the client
• Co-ordinate and attend client and analyst engagements
• Attend and host regular work in progress calls and/or meetings with the account manager/director where appropriate

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How far should an NDA go?

Jeff Mann from Gartner (@JeffMann) blogged yesterday about NDA Games.

It’s an interesting subject, in particular with respect to what useage analysts are allowed to make of information disclosed in an NDA briefing, or to spell it out, a briefing during which the information exchanged is disclosed under a “Non Disclosure Agreement”.

Just to go back a little on the basics, and as Jonny (@jonnybentwood) points out, the ability to exchange non-public information (to a certain extent, because publicly traded companies are subject to some rules on equal access to information towards investors and shareholders, so it should not be material infomation to the sense the SEC understands it) is what differentiates a press interview from an analyst briefing. It’s also one of the things that make this relationship much more interesting and insightful if you ask me. Most firms, such as Gartner, have “blanket” NDA’s with large vendors.

The vendor Jeff mentions should not however say a whole briefing is under NDA, but AR people should take great care in flagging (before and after, as I train my spokespersons to do) what’s under NDA and what’s not. Clearly, what happenned there is not best practice.

Except that talking too soon about a new product can kill sales for today’s product. Some vendors are very good about talking about futures and not selling what they have, but clearly that’s a pre-do-crash business model, not one for today’s business environment.

Any thoughts on how to reconcile this with the need to brief analysts on what’s coming so that their research is accurate?

And question to Jeff and other analysts: can you elaborate on “what’s in it for a vendor to brief you on roadmap/futures?” I think I know some of it but I’m interested in the answers…

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[GUEST POST] Josh “Groundswell” Bernoff on What do analysts actually do?

Josh50_2Josh Bernoff, yes as in Josh Groundswell Bernoff, from Forrester posted recently a great post on what analysts actually do. Now, it’s not a new subject but it’s still pretty difficult to explain to your mother. Joes does it elegantly and kindly accepted my request to reblog it here. Thank you @jbernoff!

PS: another thing about Josh, is that he’s got a really great job title: Senior VP, Idea Development
Forrester Research. That’s quite cool I thought….

What do analysts actually do?

As you think about the debate about Forrester’s blogging policy, I’d like to share a little more about how the opinions you read from Forrester analysts come about. With 15 years experience in this business, I know it’s a collaboration. The analyst needs data and support from the company, and the company needs the analyst’s brain and benefits from the reputation that analysts build up. A lot of time, resources, and quality standards go into what we do. I’d like to take you inside the relationship between analysts and Forrester. This is a long post, because there’s a lot that goes into what we do. Continue Reading →

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Friday: scheduling

Scheduling is one of my pet peeves, simply because locking diaries for a briefing between an exec and an analyst is complicated. They’re just usually really busy and travel so much they have a better chance to bump into each other in an aiport lounge than on a conference call! I sometimes think it’s easier to keep track of particules in the LHC…

Thankfully, there are a few tools today that make my life simpler:

  • I’ve already blogged about tungle.me, it would be great if all analysts used it!
  • I also use twitter to see when analysts are available for a quick chat
  • dopplr and tripit are also useful to see when they might be in the same location

Anyway, what prompted this post was the cartoon on the left from the multi-talented Andreas “Andy” Bitterer: we already knew his photographic and analytical skills (need advice on data quality anyone?), it seems he’s quite good at drawing too. It’s funny as well, just to disprove some myths about Germans 🙂

So check his blog, it’s well worth it:
Analysterical – The Exotic Life of Analysts

Other related posts:

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Scheduling made easy?

tetris-blocks[1]Thanks to James, I’ve just discovered Tungle.me, a service to publish your availability.

Scheduling is one of the most time consuming (and least rewarding) tasks AR Managers have to perform in their duty, think of trying to play a 4D Tetris game or being a dating agency for high-speed particules in in LHC. Simply put, executives and IT analysts have a better chance to meet in an airport lounge than in a briefing I’ll arrange.

If all the analysts were on tungle.me, it would be easier to schedule calls as I could triangulate this with my execs calendars.

I hope IDC, Forrester or Gartner will adopt this.

For in person meetings, there are two other web 2.0 tools called dopplr and tripit, which allow you to share where you’ll be with a a selected group of people. Quite practical to see when analysts are attending conferences.

This aspect of declarative authorisation is important for privacy (and safety/security reasons), tungle.me should add this. You can of course mash those ones up with your LinkedIn profile and voila!

If only things were that simple 🙂 But I’m an optimist!

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Around Stephen Roberts from Kable in 10 questions

Today it is my pleasure to introduce Stephen Roberts from Kable, a specialist IT analysis firm covering public sector in the UK for his own interview in our IIAR Around in 10 questions. Actually, it’s 12 this Friday as Stephen took the joker questions as well. So read on, and don’t forget to book really early to get a table a this favourite restaurant!

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[JOB OPENING] SENIOR PR/MARKETING MANAGER, UKBROADBAND LTD

2) THE ROLE

GENERAL

The Senior PR/Marketing Manager will be a technosavvy evangelist who drives the company’s service vision and ensures that the messages to the marketplace and press are compelling and consistent. They will be a key member of inter-disciplinary leadership teams to develop strategic, succinct and effective service and marketing initiatives. This is a classic marketing management role in a small high growth technology firm. Responsibilities include marketing communications, public relations, external/industry communications, product marketing, competitive analysis, tactical marketing programmes, events, lead generation and market research.

REPORTS TO: Director of Sales & Marketing

LOCATION: UK

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[JOB OPENING] EMEA PR and AR Manager – NetApp

Job posted on netapp.com: Netapp: PR and AR Manager – EMEA

Job Summary Job Summary:
The AR/PR manager is a key function under Corporate Marketing and the role will ensure that processes and initiatives from Corporate are understood, adopted and tracked across EMEA with the field marketing teams. The role will work closely with country and GEO teams to determine the field needs and work with Corporate Marketing to deliver upon those needs.
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