Archive | IIAR Around In 10 Questions

Around Giorgio Nebuloni from IDC in 10 questions

We have had the pleasure for Giorgio taking time out of his busy schedule to take part in our infamous 10 questions. Giorgio is a research director for IDC’s  European Infrastructure and Cloud research and leads the team of analysts responsible for tracking the cloud infrastructure, server, storage and converged systems markets in Western Europe.

What are your coverage areas?

My main focus area is European infrastructure, a broad spectrum of things ranging from Multicloud management software to service provider datacenters. I’m also increasingly involved in this year’s research sprints (we call them Launchpads) around emerging technologies (Quantum, Edge, Blockchain…) driven by brilliant analysts across multiple IDC teams.

What are your opinions of the IT Analysis Marketplace and where do you see it going?

Analysing the analysts! Three trends I see: the traditional need for ad-personam advisory to IT buyers is not only steady but increasing. With technology topics becoming ever more complex (see the interdependencies of Multicloud, or political nature of Blockchain use cases or AI’s ethical dilemmas), leaders need fact-and face-based opinions more than ever. The second is the changing nature of data. Data are the wheels of any self-respecting research vehicle. In the 3rd Platform era, generating data differently, from new sources and manipulating it better and faster than ever before is crucial. The third is the growing connection between branding, marketing and analyst house services – i.e. the analyst company becoming a digital agency.

What’s your typical day like?

The day starts at breakfast or in the bus, swiping through emails. After that it’s a lot of “Can you guys hear me alright?”, pulling out the toothpaste at security LHR T2 and providing feedback on reports and deliverables. The fun part are workshops or improvised whiteboard meetings with customers, and the unpredictable, sometimes heated conversations with IT buyers at our events. Also enjoyable are the rare isolation days (often in summer heat) with a piece of paper and pen, drawing the research agenda for the next months.

Now, c’mon, tell me an AR horror story?

Not a horror – but a thriller story. I’ve once attended an analyst event linked to a broader customer conference where the facilities were just not fit (or not booked properly). The poor AR person spent two days leading a bunch of analysts (distracted fellas in general) across ultra-crowded, immense halls from one meeting room to another, holding a tourist guide sign and a megaphone. In rare cases did the analysts arrive on time. In some cases they never made it to the meeting room. I think a couple of analysts are still roaming in that conference center (haven’t seen them since). In another case I flew into Vegas on the promise of an analyst track with executives – except there was no such thing, only technical sessions. Learnt my lesson on asking for agendas then!

What is your research methodology?

The ideas stem from anecdotal discussions with “Pathfinder” IT buyers and other IDC analysts. The proof points from primary research in form of small to large surveys. The hard data on market numbers from vendor conversations and guidance process.

Any favourite AR professional you’d like to mention? Any why?

Most of AR folks I know are great and enable easy access to vendor executives. I’ve worked closely and for a long time with Jos Baltes (HPE) who is not only hyper-responsive but also great to get a beer with. Most recently Caroline Dennington (NetApp) adds the British humour (!) – Antonella Crimi (Equinix) and Anna Carzana (AMD) the Italian flair. I’m missing several I know – impossible to mention all!

Tell us about one good AR practice you’ve experienced or one good AR event you’ve attended.

I’ve recently attended a one-day analyst-only event where keynotes were kept to less than 1 hour and most of the day was spent on one-to-ones, with some breaks in between. I thought it was great – even if I ended up talking myself dry. A good AR practice is booking events in the calendar well in advance – even if analysts themselves are sloppy RSVPers!

What are your offerings and key deliverables? 

Within my team, we deliver on a subscription program with report, surveys and customer enquiries; release multiple Tracker datasets on a quarterly basis and work on challenging custom project advising vendors and buyers on infrastructure-related decisions. A recent one I liked was advisory work for a custom chipset manufacturer to identify and position their Edge Computing and Gateway strategy.

Any hobbies or favourite restaurant / food that you’d like to share?

With a mixed Asian-Italian family we are way too fussy about food. For the Londoners – L’oro di Napoli in South Ealing. For the Frankfurters – Sushi Boy in Eschersheimer Tor; Lam Freres in Bahnhofsviertel.

What is your biggest challenges for the upcoming 6 months? And for the next 30 mn?

Selecting what NOT to do or cover is the tough one for the next 6 months. With Innovation Accelerators kicking off it’s like the candy shop, but one can’t do everything properly! Next 30 minutes getting home on time for dinner!

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Around Margaret Adam from IDC in 10 Questions

Margaret Adam / IDC for the IIAR around in 10 questions

This week, we’re delighted to present you some insights from the just promoted Margaret Adam / IDC (madam_idc, LinkedIn, blog) with our world famous ten questions.

 

  1. What are your coverage areas?
    Officially, European Channels and Alliances, more broadly this really looks at all kinds of go-to-market and partnering relationships from traditional channel (distie, VAR, SI, MSP, ISV, etc) to new routes to market (marketplaces and cloud service brokerages) to non-traditional partners (start-ups, strategy consulting, industry cloud, digital agencies etc). Essentially, I look at routes to market and advise our customers on the optimum route to market in Europe both in the short term and longer term. Continue Reading →
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Around Andy Butler / ex. Gartner in 10 questions….

Today we ask our probing questions to the well renowned Andy Butler (LinkedIn) just retired VP Distinguished Analyst at Gartner (Alumnus), who gives us his views on the the industry in 10 questions. Enjoy..

Andy Butler, ex. Gartner for the IIAR website

 

  1. How long have you been in the IT industry and where did you begin your
    career?
    I can claim a 45 year unbroken period in the industry. I left school at 18 and immediately started working, as I was not convinced that a university course would be necessary for where I wanted to go. Back then it was still possible to get into a profession without a degree; something that is much harder to achieve these days. I was able to join Nielsen Research, who employed school leavers with decent grades to be fast tracked into professional roles. After a few months working in a research QA function, I found a role as an RPG II programmer on their IBM System 3 Model 10. I then followed a typical “IT apprenticeship” through programming, systems analysis and finally IT management roles that evolved into various software and hardware product marketing positions at HP prior to joining Gartner in 1997. Continue Reading →
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Around Vernon Turner from Causeway Connections in 10 questions

Today we ask our probing questions of VernonVernon Turner / Causeway Connections (IIAR Around in 10 Questions) Turner (LinkedIn, @vernonxt)  Principal and Chief Strategist at Causeway Connections.

 

  1. What are your coverage areas?
    All things Internet Of Things tend to be my opening conversation piece, but given my experience in the ICT industry, the topics quickly go to enterprise infrastructure (including the network side), mobility, carriers, cloud), and now the trendy Blockchain, AI, and Digital Twin gets mentioned. The only thing missing is the kitchen sink.
  2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    I really think that the industry is ripe for disruption and new business models will emerge. I don’t just mean the way we have the Tier 1, 2 and the rest – I mean how we address an integrated delivery model between B2B2C and the analysts. Continue Reading →
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Around Penny Jones / 451 in 10 Questions

Today we ask our probing questions of Penny Jones (LinkedIn@PennyJones451)  Principal Analyst, MTDC & Managed Services at 451 Research.

Penny Jones, 451 Research (IIAR website)

  1. What are your coverage areas?

    I cover the European multi-tenant datacenter (colocation – wholesale and retail) markets and hosting and managed services. I focus mostly on the business proposition of providers and geographic and other trends affecting these industries. Continue Reading →

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Around Tracy Shouldice / Trend Micro in 10 questions

IIAR AR Professional of the YearTracy Shouldice / Trend Micro (blog, @TracyShouldice, LinkedIn) is the IIAR AR Professional of the Year 2017 – North America and kindly accepted to share a bit about him and what led to this award. Continue Reading →

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Around Shawn Fitzgerald in 10 Questions

Today we ask our probing questions of Shawn Fitzgerald, (LinkedIn@IDC)Research Director, World Wide Digital Transformation Strategies at IDC. Shawn recently joined IDC 

IDC

  1. What are your coverage areas?

I’m responsible for leading and coordinating IDC’s World Wide Digital Transformation (DX) Strategies Practice and continuing to ensure IDC’s thought leadership in the digital economy. As you may already know, IDC estimates the economic value of DX to be $20T or more than 20% of global GDP.

  1. What are your opinions of the IT Analysis Marketplace and where do you see it going?

The role and value we, as analysts, provide is tremendous and is ever more important to smart technology strategies. Today, technology is so core to businesses delivering on their brand promises, both products and services. Making a bad technology decision has such an impact on strategic and operational performance in a way that wasn’t the case 20 or 30 years ago. Conversely, making the right choices can enable break-through business performance and really create world-class customer differentiation capabilities. I’ve yet to meet successful business leaders who don’t want access to those insights. Continue Reading →

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Around Christian Renaud in 10 Questions

Christian Renaud / 451 Research (IIAR profile)Today we ask our probing questions of Christian Renaud from 451 Research. Iowa based Christian (LinkedIn, @xianrenaud) is Research Director for IoT (Internet of Things).  See all posts on The 451.

 

  1. What are your coverage areas?
    Internet of Things.
  2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    I think the market is speciating between smaller boutique shops and larger numbers shops with specialists in the middle, like 451.
  3. What’s your typical day like?
    About 1/3 quiet contemplation, 1/3 briefings and meetings, and 1/3 complete chaos.
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Around Annette Zimmermann in 10 questions

Today we ask our probing questions of Annette Zimmerman from Gartner. Munich-based Research Director Annette (LinkedIn, @mobileann) is Agenda Manager for Gartner’s devices research – and she probably has more gadgets than you.

 

  1. What are your coverage areas?Annette Zimmermann
    My beat is very broad in comparison to many analysts. I cover personal technologies including devices, PCs and wearables, following firms like Apple, Microsoft, Google, Samsung to name but a few. I’m also tracking the IoT and specifically beacon technology and indoor positioning solutions from vendors like Cisco, Aruba and Estimote.
  1. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    It’s still a growing business with demand coming from vendors and IT-users alike. Industry specific knowledge is becoming more important.

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Around Katy Ring in 10 Questions

Today we ask our probing questions of Katy Ring (LinkedIn@451Research) Research Director for IT Services at the 451 Group (see all posts on The 451).

 

  1. What are your coverage areas?Katy Ring 451 Group
    I cover Cloud Transformation Services – basically how advanced technologies are used by consultancies and IT service companies to create and deliver offerings for digital transformation.
  1. What are your opinions of the IT Analysis Marketplace and where do you see it going?
    It is much the same as other marketplaces – you have the large incumbents that everyone moans about but continue to use, the disruptive entrants that are the most fun to work for, and the mid-sized firms that are squeezed by both sides. One thing that does bother me about the IT Analysis Marketplace is the lack of young analysts coming through – in many geos this is a side effect of the death of industry trade journalism, which is where a lot of us began our careers. I’m pleased to say 451 is investing in a graduate Research Associate scheme to help address this.
  1. What’s your typical day like?
    I tend to have two different types of day: either I spend the day in my home office writing, researching, taking phone briefings and enquiry calls; or I am traveling to customer sites and events around the world. The former type of day is quite introspective, the other is socially demanding. The variety is part of what makes the job interesting.
  1. Now, c’mon, tell me an AR horror story?
    Many years ago being disinvited from an event because (I was told) that although I was a tier 1 analyst the vendor had decided I worked for a tier 2 firm. I am not sure in what world that kind of attitude makes for good relationships but most analysts have experienced this kind of nonsense at one time or another.
  1. How do you position your firm? What is your business model? 
    I would say 451 Research is a disruptive firm with reasonable scale (more than 120 analysts globally). We deliver a combination of research & data across fourteen channels aligned to the prevailing topics and technologies of digital infrastructure. Our digital transformation coverage spans from the data-center core to the mobile edge.
    We differentiate by publishing daily, topical, up-to-date reports via our Market Insights product. We also publish longer pieces of research such as our Voice of the Enterprise quarterly commentator products that we provide in a range of technology areas.
    Our customer base is a mix of suppliers, investors and buy-side organizations in that order. However, our readership influence tips that mix on its head, as our commentator network of over 30,000, accesses our research via a “freemium” model.
  1. What is your research methodology?
    We employ a lot of PhDs – indeed by some vendors’ metrics this fact alone would merit rebranding as a big data consultancy – so we undertake primary research. The research is largely conducted via the phone, although where we can we like to meet in person. However, the quantitative team is working with sample sizes that would make face-to-face meetings quite challenging!
  1. Tell us about one good AR practice you’ve experienced or one good AR event you’ve attended.
    I particularly welcome the all too rare ability to meet customers as part of the “speed-dating” executive 1:1 sessions that vendors provide at analyst events.
  1. Any hobbies or favourite restaurant / food that you’d like to share?
    Magdalen in Tooley Street is great and brings back good memories of the CIO dinners Kate Hanaghan and I hosted when we were running K2 Advisory.
  1. What is your biggest challenges for the upcoming 6 months? And for the next 30 mn?
    For the rest of the year? Trying to analyze “digital transformation services” in a way that is both meaningful and useful to our audiences. In the next 30 minutes? Deciding which biscuit to have with my cuppa
  1. Is there another analyst whose work you rate highly?
    I have a lot of respect for William Fellows, who I have the pleasure of working with at 451 – he is an individual with an encyclopedic knowledge of the cloud industry. Other analysts that I find to be both creative and engaging in the way they work are Kate Hanaghan, Bola Rotibi, and Jess Figueras.

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Around Tim Jennings from Ovum in 10 questions

Today we ask our probing questions of Tim Jennings (LinkedIn, @tjennings, bio) Chief Research Officer and Research Fellow at Ovum (@ovum, see related posts).

 

1. What are your coverage areas?Ovum Tim Jennings
As Chief Research Officer at Ovum, my focus is less on a specific topic, and more on how technology overall is being applied to create business value. That said, I need to keep abreast of all the hot topics, and be able to hold vaguely sensible conversations on anything from converged infrastructure to customer experience. If I was to pick the coverage area that I enjoy most, it would be BI and information management.

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Around Anthony Mullen from Gartner in 10 questions

Today we ask our probing questions of Anthony Mullen  from Gartner (@gartner, see related posts). Anthony ( LinkedIn, @ant_mull) recently joined Gartner and was previously with Forrester. Last year while working in a data science consultancy, Anthony conceived of and ran a piece of R&D work that developed the worlds first richAnthony Mullen segmentation using wearable data. The work went on to develop propensity to buy predictions related to heart rate as well as dissecting what made for a good nights sleep.

 

  1. What are your coverage areas?
    I have two main streams that I’m working on. The first is macro trends and forecasting in the personal technologies space. The second is more horizontal research which covers topics like analytics, AI, IoT and the connected home. From a role point of view I often write for customer experience professionals, strategic planners and innovation teams.

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Around Jon Collins from GigaOm in 10 questions

IMG_7593Today we ask our probing questions of Jon Collins from GigaOm (@gigaom, see related posts). Jon ( LinkedIn, @jonno) is an analyst at GigaOm, a columnist for IDG, a member of the  editorial team and  ukele. Jon was elected as IIAR’s European Analyst of the Year award in 2009.

1. What are your coverage areas?
I’m looking at emerging technologies and their impact on the business landscape. I know this remit is broad, but it distils down to integration and orchestration, data management/governance and above all user experience — and reflects the challenges faced by CEOs, CTOs and CIOs the world over:
(a) Machine learning, in particular how it can integrate with other systems to turn insight into action
(b) Communication and collaboration, with a focus on enabling innovation, productivity and engagement
(c) Internet of Things, keeping an ongoing view on developments and vertical applications e.g. asset tracking
(d) Platforms and the API economy, enabling companies to grow and changing the business landscape
(e) User experience, emphasising augmentation and integration, e.g. VR, connected car dashboards
(f) Vertical applications of technology, particularly in retail, healthcare, agriculture and creative industries

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Around Scott Liewehr from Digital Clarity Group in 10 questions

dcg-team-profiles-scott-liewehrToday we ask our probing questions of Scott Liewehr from Digital Clarity Group (@Just_Clarity, see related posts). Scott ( LinkedIn@sliewehr) is the founder and CEO of Digital Clarity Group, voted New Analyst Firm of the Year by IIAR in 2014.

 

1. What are your coverage areas?
Customer Experience Management, Digital Transformation, Service Providers (specifically digital agencies and SI’s), marketing and ecommerce technologies, vendor and service provider selection, content management technology. Continue Reading →

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Around Dan Bieler from Forrester in 10 questions

16zu9 Dan Bieler, Forrester ResearchToday we ask our probing questions of Dan Bieler from Forrester. Dan (Linkedin@DSBieler) was runner up in this years IIAR Analyst of the Year for 2015 as voted by analyst relations professionals

 

1. What are your coverage areas?

Key focus areas include customer engagement strategies, the mobile mind shift, and digital transformation. Continue Reading →

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Around Errol Rasit from Gartner in 10 Questions

Today we ask our probing questions of Errol Rasit from Gartner. Errol (Linkedin@ErrolRasit) was runner up in this years IIAR Analyst of the Year for 2015 as voted by analyst relations professionals.

1. What are your coverage areas?Errol Rasit / Gartner for the IIAR Around 10 Questions series

I typically describe my coverage as all things in the data center that you can kick, not that I would advise it. Percussive maintenance is not a first option! This translates to servers, storage, integrated systems, Hyperconvergence, and a special interest in in-memory computing. I also run a global team of analyst who specialize in Data Center Infrastructure technologies. We focus on both technology provider and end-user advice. Continue Reading →

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Around Ray Wang in 10 questions (redux)

Ray Wang / Constellation (IIAR website)Today we ask our 10 probing questions of Ray Wang from Constellation. Ray (Linkedin@rwang0) was runner up in this years IIAR Analyst of the Year for 2015 as voted by analyst relations professionals.

1. What are your coverage areas?

Digital transformation, disrupting technologies, service providers transition, cloud bill of rights, vendor selection, software licensing and pricing. Continue Reading →

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Around Julie Short from Gartner in 10 questions

Julie Short / GartnerToday we ask our 10 probing questions of Julie Short from Gartner. Julie (LinkedIn@juliedshort) is the IIAR Analyst of the Year for 2015 as voted by analyst relations professionals.

1. What are your coverage areas?

Business Consulting, specifically strategy, operations, human capital management, and risk assurance. Also cover some aspects of technology consulting.

2. What are your opinions of the IT Analysis Marketplace and where do you see it going?
Increasingly, there is little done in business that does not have some technology impact. Continue Reading →

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Around Tom Reuner from HfS Research in 10 questions

Tom Reuner SmallToday we ask our infamous ten probing questions of Tom Reuner (LinkedIn, @tom_reuner) from HfS Research where Tom Reuner is now the Managing Director of IT Outsourcing Research.

 

Questions:

1.    What are your coverage areas?
IT and business services. My remit is to drive the HfS research agenda for the “As-a-Service Economy” across SaaS applications, cloud eco-systems and IT. Together with my HfS colleagues I will continue to develop the research around process automation and cognitive computing in both IT and business processes.

2.    What are your opinions of the IT Analysis Marketplace and where do you see it going?
As I am getting old, now and then I indulge in memories of the good old days when I started at Gartner. The industry was in its infancy and even my modest knowledge did go a long way. These days an analyst has to be a segment specialist, being able to consult on very specific problems and be perceived as influencer through social media or more traditional means. The ubiquity of social media has not only changed the channels for research but introduced the notion of immediacy. HfS is at the forefront of reinventing the analyst model and that is part of the reason why I opted to join the folks. However, the downside in the industry is the consolidated nature of the analyst space with clients gravitating toward the big brands largely to mitigate risks and play the brand equity game.

3.    What’s your typical day like?
Luckily there is no such thing as a typical day. Suffice it to say being German I try to be organized but any schedule is constantly being re-written by clients and industry events. Ever since I had my own analyst firm, the boundaries between work and private life are being blurred as the laptop plays a significant part in both spheres. On “quieter” days when I am not travelling even before the first coffee I check the inbox and on industry events. The morning is mostly spend tracking the industry news flow and talk to clients. In the afternoon I will try hard avoid being a master procrastinator as my lovely wife calls it and work on deliverables.

4.    Now, c’mon, tell me an AR horror story?
The AR community is doing a terrific job battling with their internal stakeholders while feeding the insatiable appetite of us analysts for information and briefings. As for horror stories what happens in the community stays within the community. However, where I roll my eyes when companies or AR folks do a blind or unsophisticated tiering. I have worked for Gartner and I had my own firm. – which represent the extremes in the analyst food chain. Having seen one vendor having seating arrangements at a briefing where the front row was exclusively reserved for Gartner folks regardless whether they even cover the vendor was such an eyebrow moment.

5.    How do you position your firm? What is your business model?
As a boutique firm you constantly have to differentiate and to stay ahead of the market. At HfS, we’re the leading analyst authority and knowledge community for the global services industry. We also exist outside of the walls of the CIO’s office and cover business operations, such as finance, HR and supply chain, while most of competitors are still firmly stuck only covering IT and technology speeds and feeds.  We actually get deep into the weeds of business processes to understand how they are enabled and optimized by technology. In addition, our knowledge community of more than 100,000 services professionals is a huge differentiator for us as we can constantly test the pulse of our network with our regular surveys (we talk to more than 5,000 buyers of IT and business services a year). Our webcasts get over 1000 people regularly in them and our research and blogs / soundbites are read by thousands of readers everyday. In short we’re as much as media brand these days as we are analyst – service buyers love our insight and networking, while vendors love our strategic guidance, data and influencer over the buyer.

Our revenues come from four channels: 1) Enterprise uses/buyers of IT and Business Services; 2) “Big 4” Management Consulting firms; 3) Investors and PE; 4) Services and Tech vendors. Our mix is: 1) Enterprise uses/buyers of IT and Business Services – 40%; 2) “Big 4” Management Consulting firms – 15%; 3) Investors and PE firms – 10%; 4) Services and Tech vendors – 35%

6.    What is your research methodology?
A unique blend of thought-leadership that is underpinned by primary research and real-time survey data from our network. The thought leadership is enhanced through broad C-level access while the primary research is leveraging HfS’ vast community, I haven’t come across any other firm with a comparable focus on primary research.

7.    Any favourite AR professional you’d like to mention? Any why?
There are too many to single anybody out, but representative for the community a few names jump to mind. Veterans (in the best sense of the word) like Clare Loxley at HP or Jacqui McCouat at IBM, though they have moved on to pastures new. People like Ani Mukherjee at HCL who has grown in statue ever since we met and we have become good friends and shared the odd cigar. Representative for the many small vendors in process automation who don’t have dedicated AR functions, Daniela Zuin at IPsoft is the pick of the bunch. What all of these folks have in common is that they understand my requirements, are proactive and just fun to do business with.

 

8.    Any hobbies or favourite restaurant / food that you’d like to share?
I wish there would be more time for escapism, but travel and work takes up a lot of my time. The more I treasure the time we can spend with family and friends, often I end up cooking which I really enjoy. At my advanced age these indulgences need to be balanced by as much sport as possible to stay reasonably in shape. Restaurant? The best find for a long time is the The Chancery in Central London. A new up and coming chef who cooks sublime and innovative dishes.

9.    What is your biggest challenges for the upcoming 6 months? And for the next 30 minutes?
One of the reasons for HfS to approach me was to take their coverage into adjacent segments and to broaden the client base. Some of this research will be taking me outside my comfort zone but that is equally exiting as it is challenging. That is the only way you evolve as an analyst. As a company to scale while retaining the high quality of research and maintaining a unique culture is another challenge that we all will be working very hard on.

10.  Is there another analyst whose work  you rate highly?
I had the privilege to work with many outstanding analysts over the years. Many of them have become good friends and there are too many to mention. When I started out as an analyst I learned my trade at Gartner from shadowing Steve Brazier who now heads up Canalys. Without aiming to flatter my boss, Phil Fersht is constantly redefining the boundaries of what it means to be an analyst. And last but by no means least, Ian Brown at Ovum. He is an unsung hero but one of the smartest and nicest guys in the business.

Related Articles …

IIAR Webinar – A Fiery Fireside Chat with R “Ray” Wang of Constellation Research and Phil Fersht of HfS.
Around Phil Fersht from HfS Research in 10 Questions
HfS Research and Sylvan Advisory combine to form HfS Consulting – a service line of HfS Research

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