[GUEST POST] How AR is Doing: An Ex-AR Practitioner’s View from the Other Side, by Evan Quinn / ESG

This guest post has been authored by Evan Quinn (LinkedIn, @evanquinn, blog) who is a Senior Principal Analyst at ESG (Enterprise Strategy Group) covering Data Management, Analytics, Big Data and Cloud Platform-as-a-Service. While at Axicom, Evan was also on the IIAR board .

Speech is free: Evan and ESG are not associated in any ways with the IIAR and the post below contains Evan’s opinions which might not reflect the views of IIAR’s members or ESG.

A couple of years ago I decided it was time to step away from the analyst/influencer relations function for at least awhile.  The researcher/competitive analyst side of me was asking for an outlet, and so I left the AR ranks.  But, ironically, in my current job as an industry analyst I have  the opportunity to see how AR practitioners perform their jobs every business day.  I am here to report that things have changed somewhat in AR, and in some cases not for the better.  But first some background. Continue reading

Wednesday July 27th: IIAR Virtual Lunch with Mike Harris, GVP, Gartner

The IIAR and Symantec are pleased to host a virtual lunch (noon Pacific, but all are welcome of course) with Mike Harris, GVP at Gartner who oversees the Global Technology & Service Provider research group.  Prep yourself by reading Mike’s recent interview from the Gartner’s June AR Community newsletter.  Mike will provide an overview of the purpose and structure of his team, and then will open up the floor for Q&A.

Mike will provide an overview of the purpose and structure of his team, and then will open up the floor for Q&A.

Please register at Evite if you plan on attending.  If you have any questions email Evan Quinn at evan_quinn@symantec.com.

Gartner Wields the Most Influential Influencers, Peers, Not Analysts

A Glimpse into Peer Connect

Every AR person knows that many of the most influential analysts in the information technology industry work at Gartner.  But analysts are not the most influential influencers out there, peers are – IT buyerPicture showing ranking of influencerss and practitioners most trust the insights of other IT buyers and practitioners who have been through similar buying and implementation processes. The historical blockades to peer-to-peer exchange, however, have been (a) finding qualified peers and (b) providing a safe harbor for peers that prefer to remain anonymous in order
to participate. Continue reading

Five Worst Practices for Managing AR Headcount

In my last post and in response to a friend’s question about how to size an AR team, I offered some criteria for consideration. This time let’s turn the equation around and discuss worst practices that often lead to wrong-sizing and related performance issues with AR.   Here they are in no particular order.

1. Early Stage Vendor Leans on Agency PR to do AR

The analyst relationships required to establish interest in an early stage vendor among the sometimes cynical lot of industry analysts requires trust – where the AR person obtains the proverbial “seat at the table” with the analysts. PR agencies often over-depend on social media, hard pitches, or analysts who only play to the media. The by-product is the start-up flies under the radar of the analysts with sway with real customers or potential partners. Emerging vendors are better off with a part-time AR contractor, or letting a product manager or product marketing handle the AR work; it more important to be real than over-hyped during the early stages.
Continue reading

5 Criteria for Right-Sizing AR Teams

Note:  This was cross-posted from IIAR board member Evan Quinn’s blog: link.

An AR friend of mine recently asked if there was a formula or guideline for right-sizing AR teams. Unfortunately, there is no simple formula to the staffing question, but off the top of my head there are five factors that contribute to determining a reasonable headcount model for right-sizing an AR team, whether full-time employee or 3rd party agency or contractors. Continue reading

[Job Posting] AR Contract Role in San Francisco, BPO/FAO, Analytics and CRM

Part-time AR contract role in the San Francisco/Silicon Valley area.

Looking for 3-5 years experience as an analyst relations specialist, preferably with knowledge of analysts and markets in the BPO/FAO, Business Analytics and/or CRM/Retail space.

The role includes core AR functions such as analyst identification and qualification, briefing facilitation and research filtering.

Please contact Beth Trier at beth a.t triercompany dotcom

 

The IIAR at IDC Directions, Boston and San Jose

At IDC Directions on March 9th in Boston and on March 15th in San Jose, approximately 80 AR professionals attended the IDC-IIAR luncheon program – in fact the San Jose program was packed and IDC had to turn away walk-ins due to a lack of seats.  The program at both venues included speeches by Crawford Del Prete / Executive Vice President of IDC’s worldwide research (bio, @craw), Barbara French / Senior Director of Analyst Relations,  Juniper Networks (blog, @bfr3nch) and founder of Tekrati (now discontinued due to Barbara’s role at Juniper) and USA chapter heads from the IIAR. Continue reading

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