[JOB POSTING] Director, Corporate Communications, Hootsuite / Vancouver, British Columbia, Canada

Who you are…

You are an experienced and strategic communications professional with a passion for driving things forward and building something bigger than yourself. You thrive in a fast-paced, ever changing environment and have a knack for thinking quick and strategically. Driving results keeps you motivated, and you are known for championing breakthrough ideas and initiatives.

As the Director of Corporate Communications, you will lead a team responsible for the strategy and execution of a compelling communications program that supports Hootsuite’s aggressive business objectives. Working closely with the Vice President of Brand and Communications, you’ll bring Hootsuite’s brand to life among media, analysts, investors, customers and partners to inspire them to action.

You have 15+ years of corporate communications, global media and analyst relations experience with particular emphasis on US-and Canadian-based contacts, investor communications, executive and internal communications experience in software, SaaS and/or social at both private and public companies. You bring 8+ years of communications leadership experience, with 5+ years agency experience. Additionally, you bring 8+ years experience in technology analyst relations with a proven track record of creating a regular cadence of open dialogue that positively influences analysts’ perceptions and research rankings of company strategy, product, platform and performance.

Responsibilities…

  • Develop annual strategic communications plan, determine resource requirements and lead team in execution. The plan should include:
    • Public and media relations
    • Industry/technology analyst relations
    • Executive communications
    • Thought leadership
  • Lead the corporate communications team from headquarters in Vancouver; provide global oversight, direction, content and corporate best practices for the regional teams
  • Manage agency relationships, as an extension of the team, providing strategic direction and inspiring them to achieve goals within timelines and budget.
  • Provide strategic communications counsel, including financial communications tailored to a fast-growing, private company
  • Enable and train company spokespeople to deliver consistent and compelling messages

You’re great at…

  • Creating and using strong media, analyst and key influencer relationships to drive results
  • Mastery of external communications with a fluency in social and the most current and leading edge communications practices to create a differentiated brand
  • Experience presenting to and interacting with industry analysts, media, executive leaders, board members, C-level customers and a variety of internal and external audiences
  • Building and executing media campaigns, crisis management plans, and advising C-Suite leadership
  • Coaching, developing and managing internal team, contractors and agencies to timeline, budget and measurable results with scalable processes
  • Analytical skills, including an understanding of key financial metrics and communications requirements relevant to a publicly-traded company, as well as IPO communications experience
  • Expert writing and editing skills with the ability to write in a variety of styles and media, including business-to-business communications, speechwriting and other corporate communications
  • Aligning key stakeholders to decisions, working collaboratively with partners and customers and getting desired stories told

Bonus Points…

  • You’re customer obsessed – customer delight drives your actions
  • You’re passionate about brand and using communications to bring a brand to life, inspiring audiences to desired action
  • You’re a thought leader in your field and areas of expertise – people quote you!

****This position is based in Vancouver, BC, Canada. Must be willing to relocate to Vancouver. Relocation assistance will be provided for the successful candidate.***

Who you are…

You are an experienced and strategic communications professional with a passion for driving things forward and building something bigger than yourself. You thrive in a fast-paced, ever changing environment and have a knack for thinking quick and strategically. Driving results keeps you motivated, and you are known for championing breakthrough ideas and initiatives.

As the Director of Corporate Communications, you will lead a team responsible for the strategy and execution of a compelling communications program that supports Hootsuite’s aggressive business objectives. Working closely with the Vice President of Brand and Communications, you’ll bring Hootsuite’s brand to life among media, analysts, investors, customers and partners to inspire them to action.

You have 15+ years of corporate communications, global media and analyst relations experience with particular emphasis on US-and Canadian-based contacts, investor communications, executive and internal communications experience in software, SaaS and/or social at both private and public companies. You bring 8+ years of communications leadership experience, with 5+ years agency experience. Additionally, you bring 8+ years experience in technology analyst relations with a proven track record of creating a regular cadence of open dialogue that positively influences analysts’ perceptions and research rankings of company strategy, product, platform and performance.

Responsibilities…

  • Develop annual strategic communications plan, determine resource requirements and lead team in execution. The plan should include:
    • Public and media relations
    • Industry/technology analyst relations
    • Executive communications
    • Thought leadership
  • Lead the corporate communications team from headquarters in Vancouver; provide global oversight, direction, content and corporate best practices for the regional teams
  • Manage agency relationships, as an extension of the team, providing strategic direction and inspiring them to achieve goals within timelines and budget.
  • Provide strategic communications counsel, including financial communications tailored to a fast-growing, private company
  • Enable and train company spokespeople to deliver consistent and compelling messages

You’re great at…

  • Creating and using strong media, analyst and key influencer relationships to drive results
  • Mastery of external communications with a fluency in social and the most current and leading edge communications practices to create a differentiated brand
  • Experience presenting to and interacting with industry analysts, media, executive leaders, board members, C-level customers and a variety of internal and external audiences
  • Building and executing media campaigns, crisis management plans, and advising C-Suite leadership
  • Coaching, developing and managing internal team, contractors and agencies to timeline, budget and measurable results with scalable processes
  • Analytical skills, including an understanding of key financial metrics and communications requirements relevant to a publicly-traded company, as well as IPO communications experience
  • Expert writing and editing skills with the ability to write in a variety of styles and media, including business-to-business communications, speechwriting and other corporate communications
  • Aligning key stakeholders to decisions, working collaboratively with partners and customers and getting desired stories told

Bonus Points…

  • You’re customer obsessed – customer delight drives your actions
  • You’re passionate about brand and using communications to bring a brand to life, inspiring audiences to desired action
  • You’re a thought leader in your field and areas of expertise – people quote you!

****This position is based in Vancouver, BC, Canada. Must be willing to relocate to Vancouver. Relocation assistance will be provided for the successful candidate.***

Hootsuite is an inclusive employer. Every effort will be made to provide accommodations requested by candidates taking part in all aspects of the selection process.

URL Link to Vacancy: https://careers.hootsuite.com/global/en

 

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