Posted on Tuesday 30th September 2008 by Ludovic Leforestier
Carter Lusher and Peggy O’Neil have articulated better than I could have the benefits of the IIAR for its members after last week’s meeting:
Why AR professionals should consider joining IIAR « SageCircle Blog
And I take the opportunity to thank Peggy, who joined the IIAR board together with Sally Elliott from BT, for organising this meeting and Evan Quinn from HP for hosting the meeting with panache and good food :-)
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Posted on Monday 15th September 2008 by hkirkman
This is a reminder that the next IIAR Forum is this Wednesday, September 17th, from 3:45 p.m. at Edelman’s offices in London. We’re delighted to welcome speakers from Disruptive Analysis, Forrester Research, and Freeform Dynamics to this event to discuss the topic of AR 2.0. IIAR events are open to members. Non-members who have not previously been to an event are welcome to come along as a guest. If you would like to attend, please contact IIAR secretary Hannah Kirkman at hkirkman at analystrelations dot org.
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Posted on Thursday 11th September 2008 by hkirkman
We are very sad to share the news that Michael Selwyn, one of Europe’s most well known and highly respected AR consultants, passed away last Friday. Michael was an active and enthusiastic member of the IIAR, always ready to share his great experience and knowledge, and he will be sorely missed.
Our condolences go to his wife Elizabeth and daughter Solange.
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Posted on Thursday 4th September 2008 by Ludovic Leforestier
As much as Analyst Relations professionals spend time pitching briefings to analysts, we also spend alot of time fielding briefing requests from analysts with specific needs whodon’t always appreciate how much work is required to set up a briefing. Before we actually get everyone in the same room or on the phone, we AR professionals need to:
- Understand the depth and scope of the information requested by the analyst: is it strategic, forward-looking and under NDA or is it available in existing content such as publicly delivered decks, collateral or online content
- Identify the right spokesperson(s): is she/he authorised? AR trained? Does he/she have all the knowledge or do we need multiple spokespeople?
- Select the best delivery method for this content and how long will it take: are we talking about an all-day live demo or will a series of shorter phone-based conversations do the trick?
- Make sure the content is right: Does the spokesperson knows how does this fit into the overall corporate messages? If based locally, is the spokesperson familiar enough with the Corporate content and possible future releases and other upcoming stuff?
- Do we need to include customer or partner evidence and, if so, what form does that need to take: a case study or a phone call w/ an actual customer?
We then need to steal time from those people’s day. For instance, if it’s a local briefing using pre-sales, how can we justify spending one full day of on screen demo with a local analyst when that resource could be working on a RFI for an important deal?
All that is not always easy, even if good AR folks are like swans: maintaining serene appearances while paddling frantically.
How can analysts help then? By being specific and actionable. For instance, if you just write a show email asking for a meeting like the one below, it doesn’t contain enough information to be truly actionable:
Good morning dear X,
How are you? Very well I hope. I have learnt that you had taken over responsibility for topic X at Vendor A.
I just wanted to make sure you knew that our firm had invested in the space and we now have a full time analyst covering topic X. His name is Y.
Could we schedule some time to meet, and we could perhaps meet some people on your team?
The easiest is to send us a professional (rather than personal), corporate-sounding email, that we can easily forward stating the following:
- Who you are and what your firm does?
- Your areas of coverage?
- How the briefing you’re asking fits into your research schedule?
- What is the research process you’re using?
- What’s the end deliverable? A report? How long? Does it mention other vendors? Who’s the intended audience?
It doesn’t need to be War and Peace but it does need to contain enough information to help the AR professional fulfil your request as quickly and completely as possible.
Thanks to Naomi Higgins for her contribution to this post.
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